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HOW TO ORDER
1. SELECT THE PRODUCTS
Ordering: Use the Product Selection option on the www.amishwbf.com website:
- Select the appropriate product page
- Select the item by clicking on the style number or on the thumbnail image for an enlarged photo
- Select the type of hardwood (oak, cherry, etc.), and the dimensions to insure correct sizing
- Select the preferred stain from the stain samples.
Pricing: Contact Amish Workbench Furniture Co. to obtain a quote on products and shipping.
- Call the Toll Free Hotline: 866.678.7799 7 days a week between 10 am and 5 pm Pacific Time.
- Or, Fax your request: 503.694.5136 including information on how to contact you.
- Or, Email you request: jayandcarol@amishwbf.com.
- Or, use the inquiry form on this website.
Quoting: We’ll contact you with product pricing, availability and customization (if requested) as well as shipping pricing. Please include your name and address, phone number and most important your zip code (for shipping quotes).
1. PLACE AN ORDER
Confirmation: Once you’ve placed an order, we’ll confirm estimated completion date by mail and confirm delivery timing by mail and phone.
Payment: Payment for products will be accepted at the time of ordering and may be made by check, VISA or MasterCard. Payment for shipping will be made at the time of shipment paid directly to PackShip USA .
On Line Ordering : You may place an order by Email, but payments will be handled separately, usually by phone. We take every precaution to protect your personal ID information.
Quotes : Quotes are guaranteed for 30 days from the date of the quotation.
DELIVERY OPTIONS
1. CURBSIDE DELIVERY
Packaging: A variety of packaging materials may be used. Foam-In-Place (FIP) is manufactured foam that is dispensed with a machine in a liquid state. While being dispensed, it expands and conforms to the object, creating a mold as it sets up. This creates a custom fit around the touch points of the furniture piece. A gray film is placed between the furniture and the liquid foam so the FIP does not touch the furniture. All flat sides and tops are protected with 3/4" polystyrene sheets. A custom box made from 275 pound test, double wall cardboard sheeting covers the furniture piece. After boxing, large furniture pieces are strapped to pallets for easy transferring by the carrier.
Delivery: After the furniture is thoroughly packed, it is shipped via less-than-truckload (LTL) common carrier (such as Yellow Freight, Roadway, etc.). Once the shipment arrives to the destination terminal, PackShip USA will call the receiving customer to let them know it has arrived and provide the customer with the carrier's phone number to call to schedule delivery. The LTL common carrier will use a 28' or 48' tractor trailer unit to make delivery. The delivery will be made with one driver and the trailer will not have a liftgate. The customer must have someone on hand at delivery to provide assistance to the driver during unloading. Additional people may be required depending on the size of the order being delivered. It is the customer's responsibility to take the furniture inside the home (extra charges will apply if the customer requests to have the shipment carried inside the home). After unloading and before the driver leaves, the customer should inspect the furniture for damage. Product damage is rare, however, if damage is found, the customer should note the damage in the appropriate box on the Delivery Receipt (provided by the driver) and then sign. Contact PackShip USA immediately and a claim will be filed. (Note: If there are any tears, indentations or holes on the exterior of the package, but no damage is found, the customer should still note on the Delivery Receipt that the packaging contained holes and/or tears.) The delivery time for the Curbside Delivery method is 10 - 14 business days. This delivery method generally is less expensive than the Inside Delivery with Set Up method.
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